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FAQ
(Frequent Asked Questions)
- What
happens if I select an item
and add to the shopping cart
but do not proceed for a
period of time?
Items that has been put on the
shopping cart will be reserved
for a period of 4 hours for
further execution by user.
After this period, the
merchandise would be taken out
from the cart (quantity be
reduced to 0 upon checkout)
and be available for other
customers.
- When
will I be billed?
Your credit card will not be
billed until your order is
ready to be shipped out.
Please note that all products
are subject to availability.
- What
currency will I get billed in?
At AllPrinters.my,
we do all our transactions in
MYR.
- What
if I want to return my
product?
Please refer to our Return
Policy.
- Is
my privacy protected?
Please
refer to our Privacy
Policy.
- Is
my credit card information
secure on the Internet?
We
work to protect the security
of your information during
transmission by using Secure
Sockets Layer (SSL) software,
which encrypts information you
enter. As for credit card
information that you entered
during the purchasing process,
it would pass through our site
to payment provider that we
use; it is invisible to us.
Please refer to our Privacy
Policy for more details.
- When
can I expect to receive the
merchandise?
Orders received will be
processed immediately. Estimated
delivery time depends on the
destination and shipping
method. If the item is in
stock, it will be shipped
within 1 or 2 business days.
The following is an estimated
time of delivery.
Please note that we do not
deliver to P.O. Box addresses.
- Can
I purchase the goods without
going through the online
catalogue?
You can contact our offices in
the USA and Asia by phone and
place your orders. Please go
to the contact us tab for
information.
- Do you accept cheque payment ?
Basically, the products on the site can only be
purchased and paid online using VISA Card,
MasterCard, Maybank2U, RHB Online, PosPay, Hong
Leong Online, Alliance Online and Mobile Money.
You will not be able to complete the transaction
without choosing a payment gateway.
If you wish to payment via cheque, you will have
to follow the procedure below:-
- Email us the list of products that you
wish to purchase.
- We will reply you with the total amount
payable.
- You will need to pay us via cheque by
either sending us the cheque or deposit it
into our Maybank
(MBB) Account No. 514383 511398
and then fax the deposit slip to us to
+603.42978254
- Once payment is cleared, we will deliver
the products.
- Do
you accept cheque payment?
Unless you have an account
with us, the products on the
site can only be purchased and
paid online using VISA Card,
MasterCard, Mobile Money and
Paypal.
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